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During peak hours, submitting an Online Ticket can result in a faster and more detailed resolution of your issue.Use Cached Exchange Mode to work with items in your Office 365 or Microsoft Exchange Server mailbox even when your network connection is slow or unavailable.Voice controls respond to more conversational language and return simpler prompts if the system fails to understand what was said.“Simplicity has value,” Parish Hanna, Ford’s global director of human machine interface, said in a statement.“Reducing the number of things on-screen also makes control easier, and is designed to limit the number of times a driver has to glance at the screen.”The system can automatically update itself using an owner’s home wireless network, whereas Ford had to fix past glitches by mailing out upgraded software or asking customers to visit a dealership.For further details on cookies, please see our cookies policy.

Hide this message The new Solar Winds® Log Manager for Orion® finally puts your log data right where it belongs, in the heart of your Orion console.Raj Nair, Ford’s product development chief and chief technical officer, said the company incorporated more survey data and feedback into Sync 3 than it has when rolling out any new vehicle.Nair said Sync 3 -- so named because it’s the third generation of Sync, with the second being My Ford Touch -- is designed to be more intuitive and quicker than the current system, which Ford introduced in 2010 to make its vehicles stand out among technology-craving, smartphone-carrying consumers.If you have a new phone or a new PC, and you have not upgraded to Companion Link 8, please upgrade before you call.If you use Deja Cloud, a current Deja Cloud subscription provides the same benefits as an upgrade. Please be ready with your PC Software, Sync destination (phone model), and Sync Method. If you hold for 20 minutes, you will be asked to leave a message. We try to respond to all messages within one business day.A Ford spokesman said the My Ford Touch name was killed not over negative associations with it but because consumers in testing tended to refer to the system as Sync. Referring to the system as Sync 3 follows the same protocol that Apple and many other smartphone makers use to differentiate each version of their models.